FAQs
Welcome to the KKraft RADIX’s FAQ page. We understand that clarity and transparency are crucial when selecting a partner for your industrial manufacturing and custom metal fabrication projects. To help you find the information you need quickly and efficiently, we have compiled answers to our most frequently asked questions.
Ordering & Quoting
Find out how to submit your design, request a quote (RFQ), and understand our lead times for everything from prototyping to high-volume production.
How is the pricing calculated?
Cost & lead-time is calculated from the cutting time, material and logistics. Working from the current live market environment, our system picks the most suitable manufacturing process depending on your requirements (order complexity, size, material, location, etc.).
What to keep in mind when making CAD design?
We only work with 2D drawings and 3D models, the platform can recognise and compute the cost of bends, holes, etc. while generating production drawings on its own.
The easiest way to get an instant quote is simply by using a 3D model in STP, SLPRT or IPT format.
When submitting drawings in DXF format, please remember to ensure that the drawings show only the cutting contours. Delete all the unnecessary lines or dims before uploading, to save your time. You can add a PDF drawing with tolerances and all other information you deem necessary for the manufacturing.
What is the minimum order quantity?
There is no minimum order quantity with KKraft RADIX. You can order one part if that’s what is required.
Is KKraft RADIX just for prototyping?
We help with prototyping and one-off parts, we also offer series manufacturing over a multi-year period. Our sales engineers are happy to help with planning the execution of larger projects.
What are the lead times?
Some walk-in clients can leave with finished products on same day depending on workload. For flat laser profiling, it’s usually approx. 7 working days. Larger orders require manual quotations, ensuring the best offer upfront. Lead times will also be included in the offer.
Will the price per piece reduce on increased quantities?
Yes, increasing the quantity will lower the piece price. With multiple parts this can result in discounted unit cost per part. Allowing you the sight of quick comparisons to find the right quantities and materials for your budget.
Can I pick up the order myself/Am I able to visit the workshop?
Yes. We allow work-in customers to bring their own design or ask for guidance on how their needs can be met. You can visit and see your products under production, wait around and leave with finished products.
Manufacutirng Capabilities
Explore the full scope of our services, including technical details on our precision laser cutting, CNC milling, welding, and sheet metal fabrication services.
What material thicknesses do you have available?
If your required thickness is not on the list, do not hesitate to contact our sales engineers as we may still be able to offer it.
What are the maximum sheet dimensions?
The dimensions vary between cutting methods. See each service page (e.g. laser cutting) for more info.
Can I have bending in addition to laser cutting?
Yes, we do bending as well. Just upload a 3D CAD file of your part for an instant quote. No drawings are necessary.
When using your DXF designs, you can add bending to your flat pattern profiles. Simply select “bending” and input the number of bends per piece.
Do you use CO2 or Fiber laser cutters?
The model you provide will determine the technology we utilise in our quotation, with a view to production. We aim to offer cost-effective options for each individual job, whilst maintaining a high standard for manufacturing.
Do you work with anything besides metal?
Yes, CNC machining is also available for plastics such as Nylon, PE, POM, PP, etc. Cutting is limited to metals only but we are looking to broaden our material selection in the future.
How can I add welding to my parts?
You can add welding to your parts by touching base with your sales engineer to discuss your specific requirements.
Quality Assurance
Learn about our rigorous standards, material certifications, and the inspection processes that guarantee every component meets your specifications.
How can I be sure of the quality is guaranteed?
Robust processes and SOPs are in place to ensure that your parts are produced to stringent specifications. We have strict quality requirements in place for our partners and have several quality assurance specialists on our team who make sure to double-check the quality of parts before anything gets sent out.
What is the raw material quality?
Our manufacturing partners use high-quality raw materials only. All raw materials are certified according. If you need a material certificate, please add the request to the order notes. For laser profiling we use strip-mill sheets, which are suitable for precision components.
What is the cutting quality?
We put high emphasis on ensuring the highest possible quality. All cutting is done in accordance with thermal cuts classification. Please ensure if you need deburring, that you request it.
Material handling - scratches and surface condition
Metal sheets are high-quality strip-mill sheets. There may be marks on the material either from suction cups that lift the plates or fingerprints from manual handling. Some materials like brass, stainless steel, and copper come with plastic foil on one side, which can be removed after cutting items. Make sure to let us know if you have any special requirements.
General FAQs
The most common questions that prospective clients seem to have in relation to the work, designs, location and much more.
Do we put the customer into contact with the specific manufacturing team?
KKraft RADIX is your sole point of contact throughout the whole process. Our team of seasoned mechanical engineers can help you with any questions or production planning.
How does KKraft RADIX create and add value?
KKraft RADIX makes use of the large network of partners by utilising the data received from all parties. Allowing us to take many factors into account – used materials, required processes, the delivery location, etc. optimising for cost and lead time.
Our pricing is competitive as we make full use of our large network of partners, relationships, expertise, buying power and knowledge to save time and energy all around. Ensuring you receive the keenest price & lead-times upfront.
Where do you manufacture?
KKRaft RADIX has it’s own workshop and also uses a network of local manufacturers. This helps to ensure quality and control, minimising transportation costs and distances for a lower carbon footprint and avoid any disruption to supply chain security.
How is my information protected?
All of the files uploaded are safely encrypted, and our manufacturing partners work under an NDA that explicitly states that no sharing is permitted.
Who deals with reclamation?
Reclamation are an unfortunate part of manufacturing. Should anything unexpected happen, we take ownership of the issues. Our supply chain team prioritises its management, following SOPs with empowerment.
Want To Get Your Project Fabricated?
Order metal fabrication from KKraft RADIX and experience the benefits yourself: 1-1 engineering support, payment terms for companies, a single point of contact, competitive pricing, on-time deliveries and quality control.